Help
We're always here to help you if you need assistance. If the answer to
your question isn't below then please feel free to
email us or call us on 0116
277 4767.
Help Topics
No. We've removed the page at checkout which asks users to either log in
or create an account. This makes the process of checking out a lot swifter
for everyone.
At checkout you can choose from the following payment methods;
- Pay by debit/credit card online - All major cards are accepted
- PayPal
- Google Checkout
- Postal Order - If you send a postal order remember to write down
the order number on the reverse. Postal Orders don't require clearing.
- Pay over the phone - If you'd prefer to complete your payment over the phone please call
us on 0116 277 4767 and we can take your card payment. Please let us know
your order number when you call. To eliminate the possibility of fake
orders we ask that you call us.
- Please note that we no longer accept cheques as a payment method.
Delivery within the UK
You get FREE DELIVERY on all orders over £100 (sub total only). This only
applies to UK addresses. To qualify simply add £100 or more to your basket
and the discount will be automatically applied.
For orders less than £100, the total postage cost is calculated on weight and is
usually very accurate. We have two delivery options available for the UK -
Standard Post and Courier. Courier is a fixed price and is the most secure
way of sending items. We advise you to look at both options to see which
is cheapest for you, as sometimes the courier option will be cheaper if you're
buying our heavier items.
Want to collect?
If you live in the area and would like to collect your items please feel free to
do so. You can choose 'I will collect from Exquisite Displays' from the
delivery methods available and it will remove the delivery cost. If you
complete your payment then we will have your items ready to collect, but please
give us a little notice before arriving. Our address and contact details
can be found
here.
Delivery to Europe
As with UK delivery, all postage costs are based on total shipment weight.
If you are buying from Europe and feel that the postage costs are too high
please contact us here and we
will be happy to explore courier options for you. We don't list courier
options for European countries as the cost can vary between countries.
Delivery outside Europe
If you are a worldwide buyer (i.e; not a European country) then please
contact us here to arrange a
delivery quote. We don't list worldwide postage costs as the costs can
vary wildly and there are certain restrictions on some countries. Please
do not complete checkout through our shop if you are a worldwide buyer -
contact us instead.
|
